FAQ
This FAQ answers the most frequently asked questions about Eurocoustic solutions: product selection, acoustic performance, regulations, installation, and design.
Whether you are working on an office, school, hospital, restaurant, or industrial site, you will find clear answers here to help you choose the right solution from our ceilings, islands, and wall systems.
Which Eurocoustic acoustic ceilings should you choose for your application?
Eurocoustic offers several ranges of rock wool ceilings, designed to meet different acoustic needs and building uses:
• TONGA®: solutions with very high sound absorption, ideal for improving acoustic comfort in spaces (offices, schools, etc.)
• TONGA® dB: combines sound absorption and sound insulation between rooms, for spaces requiring privacy
• MINERVAL®: a cost-effective solution for standard areas, with good acoustic performance
• ALIZÉ®: provides a balance between sound absorption and sound insulation
• ACOUSTICHOC®: designed for environments exposed to impacts (sports halls, schools, etc.)
• ACOUSTISHED®: suitable for large areas, large volumes or specific environments
Additional solutions are available to meet specific requirements:
• TONGA® ULTRA CLEAN: for environments requiring a high level of hygiene
• TONGA® THERM: integrates thermal performance in addition to acoustics
For more details on each range: consult the Eurocoustic product pages
Are Eurocoustic products made of glass wool or rock wool?
Eurocoustic products are made of rock wool.
Our glass wool solutions are offered under our Ecophon brand.
How to understand the acoustic performance of Eurocoustic ceilings?
The acoustic performance of ceilings is based on several criteria such as sound absorption, sound insulation, and how sound behaves within a space.
To better understand these concepts and the associated indicators, please refer to the “Benefits & Performance” page.
What is the difference between sound absorption and sound insulation?
Does Eurocoustic carry out acoustic studies?
Where can I find the acoustic performance of a product?
What certifications do Eurocoustic products have?
Eurocoustic products are part of a certified approach, including:
- ISO 9001: quality management
- ISO 14001: environmental management
- ISO 50001: energy management
- CE marking
- Contribution to building certifications: HQE, BREEAM, LEED
What regulatory and technical documents are available?
Eurocoustic provides a range of documents, including:
- DoP (Declaration of Performance)
- EPD (Environmental Product Declarations)
- Test reports
- Technical data sheets
To access all documents, please visit the Eurocoustic “Documentation” page.
What is a DoP?
A DoP (Declaration of Performance) is a European regulatory document that specifies the performance of a construction product (such as fire reaction, acoustics, etc.), in accordance with the Construction Products Regulation (CPR).
Are Eurocoustic acoustic ceilings compliant with CE marking?
Yes, Eurocoustic ceilings comply with CE marking, which is mandatory for construction products marketed within the European Union.
This marking certifies that the products meet European requirements in terms of safety and performance.
It is accompanied by a Declaration of Performance (DoP), which specifies the product’s technical characteristics.
To access the related documents, please visit the Eurocoustic “Documentation” page.
Do the products contain asbestos?
What is the difference between reaction to fire and fire resistance?
Reaction to fire refers to how a material contributes to the ignition and spread of a fire, while fire resistance indicates how long a material can withstand a fire without collapsing or allowing the fire to pass through.
What is the fire reaction of Eurocoustic ceilings?
Do Eurocoustic ceilings have fire resistance?
Can the tiles be cut on site?
Which grid should you choose?
Choose a Quick Lock grid suited to your needs:
• T15: slim profile → aesthetic
• T24: standard → general use
• T35: very robust → long spans / industrial applications
• Specific versions depending on the environment (e.g. Corro Plus for corrosive environments)
For more details, please refer to the “Grids & accessories” page on the Eurocoustic website.
Are our grids non-magnetic?
Are Eurocoustic products resistant to humidity?
Eurocoustic tiles are designed to resist humidity and water vapor transmission: they remain 100% flat regardless of the relative humidity.
For Tonga® Ultra Clean A 20: Class C, 95% relative humidity at 30°C, according to EN 13964:2014
What is the light reflectance of the Acoustished® acoustic ceiling?
What is the light reflectance of Tonga® acoustic ceilings?
What is the lifespan of your ceilings?
The lifespan depends on maintenance and soiling: a clean ceiling that is dust-resistant and regularly maintained will last longer.
Can a Eurocoustic ceiling be repainted?
Are the products environmentally friendly?
Do the products contribute to indoor air quality?
What colours are available?
The Eurocoustic Eurocolors range offers a wide palette of coloured acoustic ceilings, designed to meet the aesthetic requirements of projects.
Structured into several themes – metallic, desert, polar, earthy, geological and volcanic – it allows the creation of a variety of atmospheres and numerous decorative combinations.
This range combines acoustic performance with design freedom, enabling spaces to be customised according to their use and the architectural identity of the project.
Discover the Eurocolors range.